warranties
Backed by Vortex Promise
Your Cart Is Protected
Every Mile.
Every Vortex electric golf cart comes with comprehensive warranty coverage so you can cruise with total confidence.
5 YR Max Coverage
24/7 Support Line
$0 Deductible
500+ Service Centers
Claims Process
Filing a Claim Is Simple
We've made the warranty claim process as effortless as your ride.
01
Step 01
Contact Support
Reach our warranty team via phone, email, or live chat — available 24/7 for urgent issues.
02
Step 02
Provide Your Details
Share your cart's serial number, purchase date, and a brief description of the issue.
03
Step 03
Diagnosis & Approval
Our technicians review and approve your claim — typically within 1 business day.
04
Step 04
Repair or Replace
We repair, replace, or dispatch a service tech — at zero cost to you under covered plans.
What's Not Covered
Exclusions & Limitations
The following are not covered under any Vortex warranty plan
Accidental damage or collision
Normal wear & tear
Unauthorized modifications
Water damage from submersion
Non-Vortex parts or accessories
Commercial or rental use damage
Cosmetic paint fading
Damage from improper charging
Ready to Ride Protected?
Register your cart today or upgrade your coverage plan in minutes.
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Free
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Free
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